This Privacy Notice (“Notice”) describes how Napa Recycling & Waste Services, LLC (“Napa Recycling”, “we”, or “us”) collects, uses, and shares personal information of visitors who access our website [naparecycling.com] or use our other services that include a link to this Notice (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Notice. If you do not agree, please do not use the Services.
Information We Collect
We collect personal information from and about you in the following ways:
Information You Provide
When you submit a form, request information, or interact with our Services, we may collect information such as:
Name
Email address
Mailing address
Phone number
Business or property address (for commercial accounts)
Service-related preferences or communications
If you create an account or enroll in a service (such as waste pickup notifications or business recycling programs), we may also collect service-specific data.
Information Collected Automatically
We may automatically collect certain information when you use the Services through cookies, analytics tools, and other tracking technologies, including:
IP address, browser type, and device identifiers
Date and time of access
Pages viewed and navigation patterns
Location data, if enabled on your device
Referral and exit URLs
How We Use Personal Information
We may use the personal information we collect to:
Operate, maintain, and improve our Services
Provide customer support and respond to inquiries
Process service requests or applications
Send administrative communications and alerts
Inform you of updates, promotions, or program opportunities
Analyze site usage and performance
Protect against fraud, misuse, or security risks
Comply with legal obligations and enforce our agreements
Sharing of Personal Information
We may share your personal information:
With consent – when you authorize us to do so
With service providers – who help us operate our business (e.g., IT providers, marketing tools) and are contractually bound to protect your data
For legal purposes – to comply with applicable laws or respond to legal requests
To protect rights and safety – including enforcing our terms, preventing fraud, or responding to emergencies
As part of a business transaction – such as a merger, asset sale, or reorganization
We may also share anonymized or aggregated data with third parties without restriction.
Your Choices
Marketing emails: You may opt out of receiving marketing communications by following unsubscribe instructions or contacting us.
Cookies and tracking: Most browsers let you control cookies. Blocking cookies may affect your ability to use certain features.
Access and corrections: You may contact us to update, correct, or request access to your personal information.
Third-Party Services
We may use third-party tools, including:
- Google Analytics: To understand how visitors use our site. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
- HubSpot or CRM tools: For managing inquiries and newsletter communications. See their privacy policy: https://legal.hubspot.com/privacy-policy
- Google reCAPTCHA: For spam and fraud prevention. See Google’s policy: https://policies.google.com/privacy
Security
We implement reasonable safeguards to protect your personal information. However, no method of transmission or storage is 100% secure. You use our Services at your own risk.
Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal data from children. If you believe we may have information about a child under 13, please contact us immediately.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. If we make material changes, we will notify you via the website or email. The effective date of the current policy will always be posted.
Contact Information
If you have questions or concerns about this Privacy Notice, please contact:
Napa Recycling & Waste Services
598 Lincoln Avenue, Napa, CA
Phone: (707) 255-5200