Guide for Residential Curbside Services
WEEKLY CURBSIDE SERVICE
All garbage, recycling and compost equipment and service is included in one monthly rate. Your rate is determined by the size of your garbage cart. Please call 255-5200 for more info or to sign up for service. Click here for payment options.
Select a size of gray cart for weekly collection – 20, 35, 65, or 95 gallon. The 95 gallon cart is twice as expensive as the 35 gallon cart. You’ll save by reducing your waste. Please put non-recyclable, non-compostable items in the landfill cart (i.e. plastic bags/wrappers, styrofoam, cat litter, diapers, broken dishes).
Click here for the City of Napa (NRWS) residential rates (effective August 1, 2019). Qualifying City of Napa customers can now apply for our Low Income Assistance Program to receive a $10/month discount off your monthly bill.
For Napa County (NCRWS) customers, here are the updated (NCRWS) rates (effective October 1, 2019).
Your brown compost cart is not just for yardwaste anymore…Include the Food! Our customers are entitled to up to two (NRWS) or four (NCRWS) brown compost carts at no charge. Additional carts are available for a small charge.
The compost cart is for food, soiled paper, yard trimmings and other compostable materials. This includes all food scraps (including meat/bones, diary, bread, fruit & veggies), soiled paper, paper cups & plates, paper towels/napkins, coffee grounds/filters, tea bags, grass clippings, leaves, brush, garden prunings, flowers, wreaths, pumpkins, manure & animal bedding and branches 6” diameter or smaller.
Questions? Our Residential Food Composting page has all the info on the food composting program.
Please no glass, plastic, rocks, dirt, cat or dog waste or painted wood in the compost cart. Loose items outside the cart cannot be picked-up and only company-owned containers will be serviced. You may also stop by our Napa office to pick up one box of compostable bags for extra yard trimmings. Please call ahead for extra pickup on your regular service day (up to two times per year).
Recycling service is included at no extra charge. Select a 95, 65, or 35 (NRWS only) gallon blue cart for mixed recycling (up to 2 carts free). Put all recyclables (paper, bottles, cans, plastic, metals, etc.) together. Please remember to flatten boxes, rinse & empty containers, and keep recyclables loose (avoid plastic bags, string or tape). For a complete list of acceptable items – click here or look in your phone book’s Recycle Guide.
- All carts have wheels for your convenience.
- All curbside services are available weekly.
- Items outside the cart will not be picked-up unless you call ahead (fees apply for extra garbage – see below).
- Only company-owned containers will be serviced.
- Please no hazardous wastes such as automotive fluids, pesticides and fertilizers, paint products, cleaners, batteries, etc. For safe and legal disposal of hazardous waste call: 1-800-984-9661 (Open every Friday & Saturday 9am-4pm).
- All carts must be placed roadside before 6am the day of your service.
- For highest efficiency, put your carts out for service only when they are full.
- Carts should not obstruct bike lanes or sidewalks.
- Place your carts two feet apart and 4-6 feet from any obstruction, such as cars, trees or mailboxes, so the collection truck can easily approach the cart.
Place the cart so the lid opens toward the street and the handle is away from the street.
EXTRA PICKUP OF TRASH OR RECYCLING
On occasion you may have more trash or recycling than can fit in your carts. We provide extra trash pickup for a small charge per 35 gallons (approx. 3 kitchen bags). There is no charge for extra recycling. Extra trash or recycling will only be picked up with your carts on your regular service day. You MUST call ahead for either service. See above for extra yardwaste options.
Do you work on your own car? Join our CONVENIENT, EASY & FREE curbside used motor oil recycling program!
1) Call 255-5200 to sign up for the free curbside pick-up program & to receive a NRWS/NCRWS free oil recycling container and oil filter bag.
2) Pickup will be on your regular collection day. When you are ready for a pickup, please call 255-5200 (at least one business day before your normal service collection day) so the drivers will look for your oil container set next to your recycling cart.
NCRWS: One container/filter per week maximum. NRWS: Two containers/filters per week maximum. Please drain your oil filter for 24-hours before recycling.
3) You will receive a replacement recycling container and filter bag for your next oil change.
COOKING OIL COLLECTION
The Recycle More program now includes cooking oil collection! This free curbside service is available by appointment to all customers, and customers must call ahead or visit the Recycle More page to sign up for a metal collection container. The public can also drop off cooking oil in the free collection container at Devlin Road Recycling & Transfer Facility.
E-WASTE, TIRE, AND BULKY ITEM PICKUP
NRWS/NCRWS will pick up used tires, e-waste (TVs, computers, microwaves, etc.), and bulky items curbside on your service day. Customers can schedule free pickups of e-waste, metal appliances and large metal items through the Recycle More program. Fees apply for other services and pickups must be scheduled in advance…call 255-5200 for details.
MEDICAL EXCUSE / NON-CURBSIDE PICKUP
If (for medical reasons) no one in your household is able to place the carts at the curb, NRWS/NCRWS will collect the carts from your yard at no charge. A medical note from a physician must be filed annually with NRWS/NCRWS for this service.
BEYOND THE STREET PICKUP
If you’re unable to place your carts at the street curb (example: for long driveways) NRWS/NCRWS will drive to the point of pickup for an extra charge that depends on the distance from the street. Call for rates.
BOXES FOR LARGER PROJECTS
Are you taking out a patio, building a fence, overhauling your backyard, or doing a remodel? Click here for details.
SPECIAL EVENT RECYCLING
Special events provide a great opportunity to recycle and compost…do you wonder why it is missing at so many events?
TOURS & PRESENTATIONS
What happens to your recyclables and compostables after you put them in your curbside carts?
Napa is in the forefront of recycling and our customers are largely responsible for that. We invite your organization, business, or school to take a tour and see our recycling and composting facility first-hand. We are also available for presentations about the economic and environmental benefits of recycling – tours and presentations are available to all ages.
REDUCE, REUSE & RECYCLE GUIDE FOR NAPA COUNTY
Explore the “green” in your phone book yellow pages.
Look under “Recycling” for this comprehensive guide about recycling programs, workshops, rebate incentives, donation alternatives and proper disposal of hazardous wastes. All of this info is also available here.